SMS Privacy Policy

Last updated: 8/17/2026

This SMS Privacy Policy explains how Symbiotic Solutions ("we," "us," "our") collects, uses, and protects information related to our SMS text messaging program (the "Program").

Information We Collect

When you opt in to the Program, we collect your mobile phone number and, where applicable, your name and appointment/service details, in order to send you appointment and service-related text messages.

How We Use Your Information

We use your mobile number solely to send you appointment reminders, scheduling confirmations, and related service updates that you have agreed to receive.

No sharing for marketing purposes: We do not share, sell, rent, or otherwise disclose your mobile phone number or opt-in consent data to any third party for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the Program itself (e.g., our SMS service provider, such as Twilio) or as required by law.

Data Retention

We retain your mobile number and related opt-in records for as long as you remain enrolled in the Program, or as needed to comply with legal and recordkeeping obligations.

Your Choices

You may opt out of the Program at any time by replying STOP to any message, or by contacting us directly. You may also request access to, correction of, or deletion of your information by contacting us using the information below.

Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Symbiotic Solutions
Murfreesboro, TN 37129
[email protected]